Frequently asked
My puppet keeps tangling its strings during a cue
A tangle happens when the right thumb flicks too many times too quickly. Try one clean flick per cue instead of several rapid taps, and keep the left thumb steady on the control bar while you do it.
A scene won't unlock in Repertoár
Each play opens once the previous one is finished and its debut puppet has been carved in Dílna. Check the play's synopsis screen — it shows exactly which scene is still open.
Will I lose my progress if I reinstall the app?
All progress — puppets, costumes, posters, and stars — is stored only on your device. Deleting the app deletes this data, and there is no account to restore it from, so please avoid uninstalling if you want to keep your troupe's journey.
The evening reminder never arrives
Open Settings in the app and confirm the reminder toggle is on. If the system Notifications permission was declined, use the Settings link in the app to open iOS Settings and allow notifications for Vahadlo.
Does the app work without an internet connection?
Yes. Vahadlo has no online features at all — every play, puppet, and town works fully offline.
Still stuck?
Send a note below, or write directly to [email protected]. Please mention your device model and iOS version so we can help faster.